Refund Policy

Refund Eligibility

We offer refunds for FestiPost purchases within 7 days of the original purchase date. To be eligible for a refund, the request must be made within this specified period.

How to Request a Refund

To request a refund, please contact info@festipost.live. Ensure to include relevant details such as the order number and reason for the refund request.

Refund Processing Time

Refunds will be processed within 3 days of receiving a valid refund request. Please note that the time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

Exceptions

Refunds may not be issued in the following cases:

If the refund request is made after the specified refund period.

If the product or service purchased has been substantially used or consumed.

If a refund is requested for reasons beyond our control, such as changes in device compatibility, operating system updates, or user preferences.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at info@festipost.live.

By using our app, you agree to adhere to this refund policy.